If you have linked your account with G+ recently, you may come across an authentication error when you log into VISO Catalyst for the first time after you have linked your channel with G+.
Don’t panic though, you can easily fix this by re-authenticating your channel by clicking on “Authenticate on YouTube”. Select your Channel, not your Gmail account, when you are prompted to select an account, click on ‘Accept’ to link your channel to VISO Catalyst. You will see the message again but this time it will look a bit different: You can click “I’m Done”.
That’s all you’ll have to do! If you run into any technical issues or error messages not covered in this article, please contact Partner Services.
This article is part of our expansive Partner Services Knowledgebase, available at http://support.tgn.tv.